Collection at The Avon

How our system works

There are two ways to get your hands on some On The Hoof BBQ. Firstly, we are operating a “Kerbside Collection” where you can order in advance online, and collect at a given time slot from our Red Bus at The Avon, alternatively you can also pop down and order straight from the bus!

Ordering is available up to five days in advance, and we recommend to order as soon as possible, especially for larger orders. During the checkout process you will be able to choose a collection date and time, there are collection times every 15 minutes, and we ask that you arrive at the time you chose during checkout. 

When you arrive to collect at The Avon, you will notice designated parking for food collection, please feel free to use these spaces, they are free to use. When you arrive at the Red Bus a member of staff will ask you for your order number and name. Some food items not prepared until you arrive to ensure they are fresh for you, so there may be a short wait when you arrive. When your food is ready we will place it on our collection shelf at the back of the bus. This is to minimise close contact and to keep you the customer safe.

If you have any queries about how our system operates then please feel free to contact us.